Fees are payable in full when you enrol. You can pay by all major debit and *credit cards, in person or over the telephone (*we do not accept American Express). You can also pay by cheque or cash (Online payments are not available for the foreseeable future). Enrolments via email must not contain card payment details.
Cheques should be made payable to ‘United Learning Trust – Cambridge Cluster’
Refunds will only be paid in full when a class is closed at the discretion of the college. If you cancel your booking at least two weeks before the course starts, a refund will be given (minus a 10% administration charge). If you decide to cancel less than two weeks before the course starts, you will not be entitled to any refund.
Adult Learn and Train will refund all fees paid by a learner if:
● We cancel the course because we are unable to recruit a sufficient number of learners
● We permanently change the course to a different time, day or location that is no longer convenient
● We make any significant changes to the course aims or objectives
Adult Learn and Train will refund all fees paid by a learner (minus a 10% administration charge) if:
● The learner requests a refund at least two weeks before the course start date.
Adult Learn and Train will not refund fees if:
● A learner cancels within two weeks of the start date or after a course has begun
● A learner has missed some classes.
Full Fee and Refund policy
Extra Payment Information:
Deferred payment agreement (DPA) – If you are enrolling on a course which is over 8 weeks long, you may be eligible to pay in two instalments; 50% (or more) at the time of booking followed by the remaining amount 4-5 weeks later. Please note you will be entering into a Deferred Payment Agreement (DPA); should you choose to withdraw from the course, you will still be liable to pay any outstanding instalments. It is important that you make the payment by dates stated to secure your place on the course otherwise this option may be withdrawn.
Concessionary fee – Most of our courses display two fees – a full fee and a concessionary fee. The concessionary fee is the lower amount offered and is available to learners in receipt of Universal Credit, JSA or ESA or the ‘Guaranteed Credit’ element of the Pension Credit. To be eligible to claim the advertised concessionary price learners need to supply their National Insurance Number and photocopied proof of a document relevant to the benefit and academic year.
Funded courses – Some of our courses are funded through the Adult Education Budget allocated by the Cambridgeshire and Peterborough Combined Authority (CPCA) or the Education and Skills Funding Agency (ESFA) and part financed by the 2014-20 European Social Fund (ESF) programme. This funding is managed by Cambridgeshire County Council. View The European Union website HERE
If you withdraw from a course or do not complete course work or other requirements for any examinations or external assessments for which funding was allocated, you will be required to reimburse the full fees. In the event of ill health, a doctor’s certificate will be required. If you are funded for your course/exam and do not attend for 3 weeks consecutively at any point during the course, you will be withdrawn (unless a doctor certifies the absence).
Learners who have NOT lived in an EEA country for the last 3 or more years – The college is still able to accept bookings.
Countries that belong to the EEA include Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.