Fees are payable in full when you enrol.

Once you are enrolled onto your course, confirmation will follow. If you are unclear on any details of your course please contact the office for clarification.

Payment options:

• We accept all major debit and *credit cards, in person or over the telephone (*except American Express).
• You can also pay by cheque – made payable to ‘United Learning Trust – Cambridge Cluster’.
• Alternatively you can pay via bank transfer. The office will need to take booking information before they can share the transfer details; please ensure you have been allocated a place before sending payment.
• We are a cashless school and are unable to take cash payments.
• Enrolments via email must not contain card payment details.

Download Payment form 2024/25 to attach with payment details. 

Waiting lists / Interest lists

If you would like to register your interest in a course that is currently full or not running, we will add you to the course list. Once a place becomes available you will be contacted on the email address you provided (please ensure you update the office if you change this). The places are offered in strict date order. You will be given a short time frame to reply; if we do not hear from you, the place will be offered to the next person on the list.

Refunds

Refunds will only be paid in full when a class is closed at the discretion of the college. If you cancel your booking at least two weeks before the course starts, a refund will be given (minus a 10% administration charge). If you decide to cancel less than two weeks before the course starts, you will not be entitled to any refund.

Adult Learn and Train will refund all fees paid by a learner if:
● We cancel the course because we are unable to recruit a sufficient number of learners
● We permanently change the course to a different time, day or location that is no longer convenient
● We make any significant changes to the course aims or objectives

Adult Learn and Train will refund all fees paid by a learner (minus a 10% administration charge) if:
● The learner requests a refund at least two weeks before the course start date.

Adult Learn and Train will not refund fees if:
● A learner cancels within two weeks of the start date or after a course has begun
● A learner has missed some classes.

Full Fee and Refund policy

Extra Payment Information:

Deferred payment agreement (DPA) – If you are enrolling on a course which is over 8 weeks long, you may be eligible to pay in two instalments; 50% (or more) at the time of booking followed by the remaining amount 4-5 weeks later.   Please note you will be entering into a Deferred Payment Agreement (DPA); should you choose to withdraw from the course, you will still be liable to pay any outstanding instalments. It is important that you make the payment by dates stated to secure your place on the course otherwise this option may be withdrawn.

Weekend/One-day courses – To secure your place on the weekend courses, Easter and Summer schools, you can leave a non-refundable deposit of £20. The full fee is due six weeks before the start date; failure to settle the outstanding balance will result in the loss of the deposit and forfeit of your place.

Concessionary fee – Most of our courses display two fees – a full fee and a concessionary fee. The concessionary fee is the lower amount offered and is available to learners in receipt of Universal Credit, JSA or ESA or  the ‘Guaranteed Credit’ element of the Pension Credit. To be eligible to claim the advertised concessionary price learners need to supply their National Insurance Number and photocopied proof of a document relevant to the benefit and academic year.

Funded courses – Some of our courses are funded through the Adult Education Budget allocated by the Cambridgeshire and Peterborough Combined Authority (CPCA) or the Education and Skills Funding Agency (ESFA) and part financed by the 2014-20 European Social Fund (ESF) programme. This funding is managed by Cambridgeshire County Council. View The European Union website HERE

If you withdraw from a course or do not complete course work or other requirements for any examinations or external assessments for which funding was allocated, you will be required to reimburse the full fees. In the event of ill health, a doctor’s certificate will be required. If you are funded for your course/exam and do not attend for 3 weeks consecutively at any point during the course, you will be withdrawn (unless a doctor certifies the absence).

Learners who have NOT lived in an EEA country for the last 3 or more years – The college is still able to accept bookings.

Countries that belong to the EEA include Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.